Bay 2 Bay Office Solutions, Inc. Standard Warranty
LIMITED WARRANTIES AND CERTIFICATION
Limited Warranties are non-transferable. The following Limited Warranties are given to the original retail purchaser of the following Bay 2 Bay Office Solutions, Inc.' Products:
All Used Office Furniture; Equipment and Parts sold by Bay 2 Bay Office Solutions, Inc. are sold AS IS and all its sales are Final. Unless otherwise specified in writing.
All New Office Furniture sold by Bay 2 Bay Office Solutions, Inc. Come with the original manufacturer's Warranty, for that please refer to the proper manufacturing company.
We warrant to you, the original purchaser, that our commercial quality furniture and all its parts and components are free of defects in material or workmanship. “Defects,” as used in this warranty, is defined as any imperfection which impairs the use of the furniture product.
This warranty applies under conditions of normal use. Bay 2 Bay Office Solutions products are not intended for outdoor use. This warranty does not cover: 1) defects caused by improper assembly or disassembly; 2) defects occurring after purchase due to product modification; intentional damage, accident, misuse, abuse, negligence or exposure to the elements; and 3) labor or assembly costs.
Bay 2 Bay Office Solutions, Inc. will repair or replace, at Bay 2 Bay Office Solutions, Inc's option, as the sole remedy for any defect covered by the warranty. For detailed conditions, refer to the current Bay 2 Bay Office Solutions, Inc. Price List.
Bay 2 Bay Office Solutions, Inc.’s Warranty does not apply (for any product category) to the following:
- Failures due to wear and tear
- Failures which result from negligence, abuse, accident or misuse
- Failure to apply, install or maintain products according to Bay 2 Bay Office Solutions, Inc. instructions and warnings
- Modifications, attachments or repair methods not approved by Bay 2 Bay Office Solutions, Inc.
- Damage caused by a carrier in transit, or delivery/installation contractors (Other than Bay 2 Bay Office Solutions, Inc.)
- The matching of colors, grains or textures (wood, leather, etc.) of natural materials and color matching of textiles
- Products exposed to extreme hot or cold temperatures or excessively dry or humid environments
- Colorfastness or the matching of color of textiles
- Damage by markings or staining; damage by sharp objects or imprinting from instruments
- Damage to textiles or laminate and wood surfaces/edges from exposure to sunlight (including UV rays)
- Products used for rental purposes
Bay 2 Bay Office Solutions, Inc. Does not cover the costs of transportation or labor. Repair or replacement will be at Bay 2 Bay Office Solutions, Inc.'s option.
Bay 2 Bay Office Solutions, Inc. Makes no warranty that any of its products are suitable for any particular purpose and makes no other warranties, express or implied, other than those set out here. As codes and standards vary from one jurisdiction to another, references to compliance are solely for convenience and without any representation as to accuracy or suitability. Users must verify the suitability of such information or product for their specific application. In no event shall Bay 2 Bay Office Solutions, Inc. be liable in either tort or contract for any loss or direct, special, incidental, consequential, or exemplary damages.
Bay 2 Bay Office Solutions, Inc. Warranty applies to products sold only within the United States of America.
Important Warranty Limitations:
THIS LIMITED WARRANTY IS LIMITED TO YOUR PURCHASE COST OF THE PRODUCT TO THE EXTENT ALLOWED BY LAW, BAY 2 BAY OFFICE SOLUTIONS, INC. MAKES NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE. BAY 2 BAY OFFICE SOLUTIONS, INC. WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES.
To obtain service under this limited warranty:
By following the procedures outlined below, you can be assured of the best level of service.
Contact Bay 2 Bay Office Solutions, Inc. Tel: (408) 919-2912 or Sales@Bay2BayOfficeSolutions.com within 30 days of discovery of the defect. Be prepared to affirm you are the original purchaser of the product and to provide proof of purchase for the product in question.
A Bay 2 Bay Office Solutions, Inc. representative will gather all pertinent information regarding the claim, inspect the product and create the respective ticket. (Please allow a reasonable amount of time for inspection and review of your claim.)
If Bay 2 Bay Office Solutions, Inc. affirms that the product in question is eligible under the conditions of this limited warranty as stated above, the customer service representative or another representative of the company will determine whether to provide replacement parts, authorize repairs or replace the product.
All shipping costs of defective Products to Bay 2 Bay Office Solutions, Inc. Company or its distributors, dealers or contractors are the responsibility of the original purchaser. If the Product returned is found to be covered by this Limited Warranty, return shipping charges for products or components under warranty will be paid by Bay 2 Bay Office Solutions, Inc.